Cancellation & Refund Policy
Effective Date: 05 January 2025
We value your time and commitment. To ensure clarity and fairness, please review our refund and cancellation terms below.
1. Appointment Fees
Partially Refundable Upon Cancellation
Appointment booking fees are eligible for a partial refund if the client cancels the appointment at least 24 hours before the scheduled date. In such cases, 60% of the fee will be credited within 10 working days, and 40% will be deducted as administrative and booking charges.
No Refund for Late Cancellations or No-Shows
Clients may reschedule their appointment once, at no extra cost, if requested at least 24 hours in advance of the original appointment.
Rescheduling Option
Reschedule once at no extra cost, if requested at least 24 hours before the original appointment.
2. Services Already Rendered
Once a service has been delivered (such as architectural design, Vastu consultation, floor plan preparation, or construction advice), no refund or cancellation will be applicable under any circumstances.
3. How to Cancel an Appointment
To cancel or reschedule an appointment, please contact us directly using one of the methods here.